100% Satisfaction Guarantee

Unhappy with your products? We want to make it right! Email us at info@ferretsandfriends.shop we'll work it out and make sure you're 100% Satisfied.


Return Policy

Ferrets and Friends accepts returns for any orders placed within the last 30 days. We offer a full refund on the cost of the items, but customers are responsible for the cost of return shipping.

Unfortunately, we cannot accept returns for products that have been used. However if your product arrived damaged or you received the wrong item, we're happy to re-ship or exchange your order.


Contact Information

info@ferretsandfriends.shop (you may also use the contact form on our Contact page)


Customer Service Hours:
9:30AM - 5:30PM Eastern, Mon-Fri

Ferrets and Friends
1625 San Marco Blvd
Jacksonville, FL 32207